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Frequently Asked Questions

What materials are your dolls made from?

Our dolls are crafted from high-quality, child-safe materials including soft cotton, plush fabric, and non-toxic paints. All products meet international safety standards.

Do you ship internationally?

Yes! We ship worldwide. Shipping rates and delivery times vary by location. Free shipping is available on orders over a certain amount.

Can I return or exchange a product?

Absolutely. We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please contact us to initiate a return.

Are your products safe for children?

Yes. All our products are tested for safety and comply with child safety regulations. We recommend checking each product listing for the recommended age range.

How can I track my order?

Once your order ships, you will receive a tracking number via email. You can use this to track your package on our carrier's website.

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